Terms of service

Welcome to [Your Website Name].
By accessing or using our website, you agree to be bound by these Terms of Service.
If you do not agree, please do not use our website or services.


1. Business Model & Disclaimer

[The Bag Room] operates on a dropshipping model.
This means that products are shipped directly from third-party suppliers or manufacturers.

As a result:

  • Shipping times may vary

  • Packages may arrive separately

  • Product packaging may differ from images shown on our website

  • The country of origin may vary depending on supplier availability

By placing an order, you acknowledge and accept these conditions.


2. Products & Accuracy of Information

We make every effort to provide accurate product descriptions and images.
However, slight variations in color, material, packaging, or design may occur due to supplier differences or screen settings.

We do not guarantee that product descriptions, images, or any content on the website are 100% error-free.
Minor differences are not considered defects.


3. Pricing, Promotions & Errors

Prices may change at any time without notice.
We reserve the right to correct pricing errors or inaccuracies at any time, even after an order has been placed.

If an order is affected by a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

Promotions, discount codes, and special offers are subject to change or cancellation at any time.


4. Orders, Fraud & Right to Refuse Service

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Block accounts suspected of fraud, abuse, or chargeback misuse

If fraud or abuse is suspected, orders may be canceled without prior notice and refunds may be withheld pending investigation.


5. Shipping, Customs & Delivery Delays

Delivery times are estimates only and are not guaranteed.
Delays may occur due to:

  • Customs clearance

  • Carrier delays

  • International logistics

  • Force majeure events (strikes, weather, global disruptions, etc.)

We are not responsible for delays caused by carriers, customs authorities, or external factors.

Any customs fees, import taxes, or duties are the responsibility of the customer unless otherwise stated.


6. Lost, Stolen or Undelivered Packages

Once an order is shipped, responsibility transfers to the carrier.

We are not responsible for:

  • Packages marked as “delivered” but reported as missing

  • Delays caused by incorrect shipping information provided by the customer

  • Packages refused by customs

However, we may assist in opening a claim with the carrier at our discretion.
No refunds are guaranteed for lost or stolen packages once marked as delivered.


7. Returns, Refunds & Chargebacks

Our Return & Refund Policy applies to all orders.

Abuse of refunds, chargebacks, or disputes may result in:

  • Account suspension

  • Permanent ban from our store

  • Refusal of future orders

Chargebacks filed without contacting our support team first may result in order cancellation and account restrictions.


8. Cancellations & Order Changes

Orders can only be canceled or modified within [X] hours after purchase.
Once processing or shipping has started, cancellations are no longer possible.

Please double-check your shipping address.
We are not responsible for delivery failures caused by incorrect information provided by the customer.


9. Intellectual Property

All content on this website is the property of The Bag Room and may not be copied, reproduced, or used without written permission.


10. Limitation of Liability

To the maximum extent permitted by law, The Bag Room shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product in question.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [France].


12. Contact Information

For any legal questions or customer support inquiries:

📧 [Doryanzolasamba@gmail.com]